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Towards Empathetic Human-Robot Interactions

机译:走向同情的人机交互

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摘要

Since the late 1990s when speech companies began providing theircustomer-service software in the market, people have gotten used to speaking tomachines. As people interact more often with voice and gesture controlledmachines, they expect the machines to recognize different emotions, andunderstand other high level communication features such as humor, sarcasm andintention. In order to make such communication possible, the machines need anempathy module in them which can extract emotions from human speech andbehavior and can decide the correct response of the robot. Although research onempathetic robots is still in the early stage, we described our approach usingsignal processing techniques, sentiment analysis and machine learningalgorithms to make robots that can "understand" human emotion. We propose Zarathe Supergirl as a prototype system of empathetic robots. It is a softwarebased virtual android, with an animated cartoon character to present itself onthe screen. She will get "smarter" and more empathetic through its deeplearning algorithms, and by gathering more data and learning from it. In thispaper, we present our work so far in the areas of deep learning of emotion andsentiment recognition, as well as humor recognition. We hope to explore thefuture direction of android development and how it can help improve people'slives.
机译:自1990年代末语音公司开始在市场上提供其客户服务软件以来,人们已经习惯了对机器讲话。随着人们越来越多地与语音和手势控制机器进行交互,他们期望机器能够识别不同的情绪,并理解其他高级交流功能,例如幽默,讽刺和意图。为了使这种通信成为可能,机器中需要使用同情模块,该模块可以从人类的言语和行为中提取情绪,并可以确定机器人的正确响应。尽管对同情心机器人的研究仍处于早期阶段,但我们使用信号处理技术,情感分析和机器学习算法描述了我们的方法,以使机器人可以“理解”人类的情感。我们建议Z​​arathe Supergirl作为善解人意的机器人的原型系统。这是一个基于软件的虚拟android,带有动画卡通人物,可以在屏幕上显示自己。通过其深度学习算法,以及通过收集更多数据并从中学习,她将变得“更聪明”,并且更具同理心。在本文中,我们介绍了迄今为止在情感和情感识别以及幽默识别的深度学习领域中的工作。我们希望探索android开发的未来方向,以及它如何帮助改善人们的生活。

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